Deposit
Withdrawal

How to deposit

In order to deposit, you must first be a registered member.

To learn what payment methods are accepted at 888sport, please click on Accepted Payment Methods.

If you are already a member, please follow the instructions below to deposit to your account:

  1. Open the main lobby.
  2. Log in by entering your username and password.
  3. Click on the Cashier button.
  4. Click on Deposit.
  5. You will be presented with several payment methods to deposit by.
  6. If you do not see your preferred payment method, click on More Deposit Methods; you will be presented with a menu of all of the payment methods accepted from your country of residence.
  7. Click on your preferred payment method and follow the on screen instructions (or click Learn How or Learn More for step-by-step instructions on depositing by this payment method).

Note that depending on the payment method you choose and your account currency, your deposit may be subject to a currency conversion by 888sport and/or your chosen payment method provider.

If needed, 888sport will apply an exchange rate to your deposit according to the daily exchange rate used by our bank. This exchange rate will be clearly stated and available for your confirmation before submitting your deposit. Exchange rates and fees levied by your chosen payment method provider will be presented once your deposit is approved.

888sport utilizes the most advanced security and encryption technologies available, to ensure that your transaction and all of your financial information are completely secure.

For further assistance, don’t hesitate to contact us via Live Chat.

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Deposit limits

Accepted Payment Methods

Below is a list and short description of each deposit method offered by 888sport. For complete instructions on how to make a deposit using any of the methods from the list, please click here.

Deposit methods that can also receive withdrawals
VISA cards A fast and easy method to make direct deposits to your 888sport account. Available to members worldwide.
Luxon Pay Luxon Pay is a multi-currency e-wallet available to members worldwide. It’s a secure and easy way to fund your 888sport account directly from your Luxon account.
Skrill For our members worldwide, Skrill deposits are an instant, secure and easy way to fund your 888sport account.
MuchBetter MuchBetter is a mobile eWallet application offering an instant, secure and easy way to fund your 888sport account through various funding options.
NETELLER For our members worldwide, NETELLER Deposits are an instant, secure and easy way to fund your 888sport account, directly from your NETELLER account.
ecoPayz ecoPayz is an eWallet offering an instant, secure and easy way to fund your 888sport account through various funding options
INTERAC® e-Transfer INTERAC® e-Transfer is a convenient way to fund your 888sport account directly from your bank account, by accessing your online banking and completing the deposit.
Pix Pix is the instant payment solution, created and managed by the Central Bank of Brazil (BCB), which enables the execution of payment transfers. Using your bank account, Pix is concluded in a few seconds and can be made at any time on any day, including weekends and holidays.
Deposit methods that can't receive withdrawals
Paysafecard Paysafecard is payment option offers members a deposit option through a PIN coded voucher (pre-paid card) that can be purchased with cash in a large distribution of sales outlets.
PurplePay PurplePay is a quick and simple way to fund your gaming account. It is onetime voucher purchased with card, no prior registration is required.
AstroPay Astropay can be used by members to make easy, instant and secure deposits having two options: using their AstroPay account, or AstroPay voucher.
Online Bank Transfer Is an aggregator offering a variety of payment options around the world, with extra specialization in the Asian market. We use it to offer online bank transfers in selected countries: Thailand, Vietnam, and Malaysia.
Oxxo Oxxo is a real time online bank transfer service.
Transferencia Bancaria Transferencia Bancaria is a local bank transfer service, powered by AstroPay, available in different LATAM countries.
QR Code QR Code Payment gives you the option to deposit by scanning the QR code from your Official bank’s mobile app. Currently, this option is only available in Thailand.
Instadebit INSTADEBIT e-wallet system can be used to make easy, instant and secure deposits directly from your bank account to your gaming account

Note that depending on the payment method you choose and your account currency, your deposit may be subject to a currency conversion by 888sport and/or your chosen payment method provider.

If needed, 888sport will apply an exchange rate to your deposit according to the daily exchange rate used by our bank. This exchange rate will be clearly stated and available for your confirmation before submitting your deposit. Exchange rates and fees levied by your chosen payment method provider will be presented once your deposit is approved.

888sport utilizes the most advanced security and encryption technologies available, to ensure that your transaction and all of your financial information are completely secure.

For assistance with this or any of your other online gaming needs, please contact us via Live Chat facility.


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Deposit Processing Time Frames

888sport utilizes the most advanced security and encryption technologies available, to ensure that your transaction and all of your financial information are completely secure.

Below, you will find a complete list of processing times, once you have submitted a deposit to your 888sport account:

Payment Method Processing Time
Visa cards Up to 10 minutes.
AstroPay Up to 10 minutes.
ecoPayz Up to 10 minutes.
Instadebit Up to 10 minutes.
INTERAC® e-Transfer Up to 10 minutes.
Luxon Pay Up to 10 minutes.
MuchBetter Up to 10 minutes.
NETELLER Up to 10 minutes.
Online Bank Transfer Immediate up to 3 business days.
Oxxo Immediate up to 5 business days.
Paysafecard Up to 10 minutes.
PurplePay Up to 10 minutes.
Pix Up to 10 minutes.
QR Code Up to 10 minutes.
Skrill Up to 10 minutes.
Transferencia Bancaria Immediate up to 2 business days.

Please note: the processing schedules listed above as "Up to 10 minutes" are only estimates. In most cases your deposit may be processed in a significantly shorter period of time. In certain unusual cases your deposit could take up to 24 hours to process.

After submitting your Deposit, you will receive a pop-up message, upon entering the Lobby.

If your deposit was not approved, you will also receive immediate email notification from 888sport.

If your gaming account is not credited with your deposit within the specified time frame, please check your email box. If there is no message from 888sport, please contact us immediately via Live Chat.


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Can't See Your Deposit?

Your deposit should be credited to your gaming account within the specified time frame. For a complete list of these time frames, please see Deposit Processing Time Frames, in the How to deposit section of this site.

After submitting your Deposit, you will receive a pop-up message, upon entering the Lobby.

If your deposit was not approved, you will also receive immediate Email notification.

If your 888sport account is not credited with your deposit within the specified time frame, please check your mail box. If there is no message from 888sport, please contact us immediately.

888sport utilizes the most advanced security and encryption technologies available, to ensure that your transaction and all of your financial information are completely secure.


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Deposit Limits

888sport may vary the deposit limits per member according to their country and funding type and for individual members following a player's status and account history review.  For a full list of your deposit limits per funding type please see your cashier.

Below, please see a list of payment methods accepted by 888sport and their respective Deposit Limits:

Cards
Funding Type Minimum Deposit amount
Visa $10/€10/£10/10CAD

E-Wallets
Funding Type Minimum Deposit amount
Luxon Pay $10/€10/£10/10CAD
Skrill $10/€10/£10/10CAD
MuchBetter $10/€10/£10/10CAD
NETELLER $10/€10/£10/10CAD
ecoPayz $10/€10/£10/10CAD
Online voucher
Funding Type Minimum Deposit amount
PurplePay $10/€10/£10/10CAD

Pre-Paid
Funding Type Minimum Deposit amount
AstroPay $10/€10/£10/10CAD
Paysafecard $10/€10/£10/10CAD

Bank Account (Online and Offline)
Funding Type Minimum Deposit amount
INSTADEBIT $10/€10/£10/10CAD
INTERAC® e-Transfer $10/€10/£10/10CAD
Online Bank Transfer $10/€10/£10/10CAD
Oxxo $10/€10/£10/10CAD
QR Code $10/€10/£10/10CAD
Transferencia Bancaria $10/€10/£10/10CAD
Pix $10/€10/£10/10CAD

NOTE: 888sport may vary the deposit limits for individual members following a review of an individual player's playing status and account history. In order to request an increase to your current deposit limit and to receive further information, contact us via Live Chat facility.

888sport utilizes the most advanced security and encryption technologies available, to ensure that your transaction and all of your financial information are completely secure.

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Quick Deposit

Quick Deposit is a fast, easy and secure way to fund your account with your last approved payment method that is supported for Quick Deposit.

How to use Quick Deposit

Quick Deposit will be available from the games if you have already successfully deposited with one of the supported payment methods for Quick Deposit (see below).

Please follow the instructions below to use Quick Deposit:

  1. Log in by entering your username and password.
  2. Open the game or join the table at which you wish to play and click on the Deposit button.
  3. Quick Deposit window will open with your last approved payment method that is supported for Quick Deposit.
  4. Fill in the required details and click on Submit.
  5. If your deposit is approved, the funds will be credited to your bankroll instantly.
  6. If you prefer to use a different payment method, click on the full cashier link at the bottom of the Quick Deposit window.

For further assistance, please contact us via Live Chat.

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Secure transaction

At 888sport you can rest assured that your transaction details and all personal financial information are completely secure.

Virtual Global Digital Services Limited, which provides financial transaction processing services for 888sport, is a leading transaction provider, with millions of online transactions processed annually.
Virtual Global Digital Services Limited utilises sophisticated RSA public/private key encryption technology to ensure the secure transfer of sensitive data over the internet. All transaction and personal details are stored on secure servers, which are protected by the most advanced firewall systems. This means that making a financial transaction at 888sport is absolutely safe.

For assistance with this or any of your other online gaming needs, please contact us via Live Chat.

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Upload your Documents Now

Upload your documents now via the secure option within the cashier. Your account status will be upgraded, ensuring prompt payments and in some instances increased deposit limits.

Security Policy

Our security policy dictates that members are required to provide certain documents during the course of their membership with us. This process is to ensure protection for our members and our online gaming sites from online fraud.

Upload your Documents - FAQ

Why do I need to send in my documents?

In order to protect both ourselves and our members from fraudulent use of a person’s identity and/or funds.

The documents are used to validate either a member's identity or their ownership of any credit/debit cards they may have used to deposit into their account. In addition we will also request documents to ensure that withdrawals are paid to the correct recipient, and to offer increased deposit limits where applicable.

What measures are taken to ensure the uploading process is secure?

To ensure the safety of your personal information we use SSL (Secure Sockets Layer) which provides security and data integrity for all communications over networks and uploads your documents securely.

How are documents kept secure once they have been uploaded?

Once your documents are received, they are stored electronically in a secure environment with highly restricted access.

What type of documents should I send?

You may be requested to send some or all of the following documents:

  1. A copy of photographic ID: This can be in the form of a copy of a Passport, Driver’s Licence or National ID card. Specifically it is the photograph page of the ID that we require for our verification checks. Please ensure that your name, photograph and signature are visible on the document
  2. Credit/Debit Cards: A copy of the front and back of the credit/debit card(s) used to fund your account. Please ensure that all details are clearly legible to enable prompt and accurate verification. For security purposes, you should block the middle eight numbers on the front of the card and the 3 digit security code on the back of the card.
  3. Proof of address: This may be submitted in the form of a utility bill or a credit card statement. It should be a recent document showing your full name and address as registered on your account with us. If you provide a credit card statement please ensure that you blank out the eight middle numbers of the credit card.
  4. Other documentation: In exceptional cases, we may also request additional documents not included in the list above.
  5. Notarised documentation: In exceptional cases, we may ask for your documents to be authenticated by an appropriate qualified Notary/Solicitor and signed and stamped as proof of legitimacy.

How do I send these documents?

You can upload these documents directly through the cashier in your account by following these simple instructions:

  1. Log in by entering your username and password
  2. From the Lobby, proceed to the Cashier/Deposit page
  3. Switch to Verify Id tab and follow the step by step instructions 
  4. File must be in these formats: JPEG, EXIF, TIFF, RAW, PNG, GIF, BMP, PPM, PGM, PBM, PNM, ECW, PDF, SVG, JPG
  5. File must be a maximum of 1MB in size

If your account access is restricted, you can send the requested documents via this secure link.

Just copy and paste this link to your web browser. You will then be prompted to enter your username and password. You will then be guided through a simple process to upload the requested documentation.

If I have more questions, who can I contact?

For any further questions or assistance with your file upload, feel free to contact our Member Support team, 24 hours a day 7 days a week. They will be more than happy to assist you on any matters regarding your document upload.

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How to Withdraw

As part of our commitment to provide a truly superior service, 888sport makes every effort to ensure that your withdrawal request is processed as quickly and efficiently as possible.

To withdraw your winnings from your gaming account, please follow the steps below:

  1. Open the main lobby;
  2. Log in by entering your username and password;
  3. Click on the Cashier button.
  4. Once in the Cashier, click on Withdrawal;
  5. In the box provided, enter the amount that you wish to withdraw from your account.
  6. From the drop-down menu, please enter by which payment method you wish to receive your Remaining Withdrawal Balance (please see 888sport Withdrawal Policy) if any exists:
    1. If you choose Wire Transfer, please enter/review/update your bank details in the pop-up window and then click Submit.
  7. Click on the Submit Withdrawal Request button.
  • To learn how to reverse your withdrawal, after having requested it, please see Reversing Your Withdrawal of this site.
  • To review your withdrawal history, click on the Withdrawal History button in the Cashier.
  • You may also review your deposit and withdrawal history using the game history feature.

Please note the following important information:

Withdrawals requested within the same 24 hour period, via the same payment method, may be combined as one payment.

Occasionally, your authorization or some documentation, may be required to process your withdrawal requests, and we may ask that you sign a list of your previous deposits with us.

We reserve the right to delay and/or stop the processing of withdrawal requests until final approval has been received for any outstanding deposit transactions.

Please see 888sport Withdrawal Policy.

Bonuses may be withdrawn only after all Bonus Policy requirements have been satisfied.

In the event that we terminate the offering of our business in any specific country, payouts will be subject to reasonable processing charges.

For assistance with this or any of your other online gaming needs, please contact us via live chat.

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Withdrawal Policy

What is our Withdrawal Policy?

As part of our commitment to providing truly superior service, we make every effort to ensure that your withdrawal request is processed as quickly and efficiently as possible.

With regard to all your winnings in relation to roulette, blackjack, video slots or any other casino game greater than £/€/$/30,000, we reserve the right to elect that such amount may be withdrawn in limited installments of up to £/€/$/30,000 (as applicable to your bankroll) or the USD equivalent if your bankroll is in a different currency, per calendar month. However, should you win a jackpot prize (by way of example only on casino slots games, video slots, video poker or any other jackpot game or machine) such jackpot winnings may be awarded to you in up to 24 monthly instalments if so decided by us at our sole discretion.

The withdrawal policy dictates that members may be required to verify their identity before a cash withdrawal can be made from their account. This validation process is to prevent potential online fraud.

Main Verification Documents

  1. Photographic ID: A copy of a current photographic ID is required for your first withdrawal request. This photographic ID can be in the form of a copy of a Passport, Drivers License or National ID card. Specifically it is the photograph page of the ID that we require for our verification checks. Please ensure that your name, photograph and signature are visible on the document.
  2. Credit/Debit Cards: A copy of the front and back of the credit/debit card(s) used to fund your account. Please ensure that all details are clearly legible to enable prompt and accurate verification. For security purposes block the middle eight numbers on the front of the card copy and the 3 digit security code at the back of the card copy.
  3. Proof of address: This may be submitted in the form of a utility bill or a credit card statement. It should be a recent document showing your full name and address as registered on your account with us. If you provide a credit card statement please ensure that you blank out the eight middle numbers of the credit card.
  4. Notarized documentation: Your documents will need to be authenticated by an appropriate qualified Notary/Solicitor and signed and stamped as proof of legitimacy.

Note: In some cases, depending on the payment method used to fund your account, you may be asked for one or a combination of the aforementioned documents, or additional documents not included in the list above.

The following is an explanation of how the withdrawal process works and 888sport Withdrawal Policy:

At 888sport, the method(s) by which we pay your withdrawal is directly dependent upon the payment method(s) by which you have submitted your deposit(s) in the past, and the amounts of those deposit(s).

When you deposit to your 888sport account by credit, charge or debit card, NETELLER, Skrill, PayPal, you accumulate what we refer to as a positive "Member Transaction Balance"* (please see Withdrawal Policy below for definition), for that particular payment method.

When you request a withdrawal, if possible, your withdrawal will be paid automatically to the payment method(s) for which you have established a positive Member Transaction Balance (please see Credit/debit card/NETELLER **Exceptions below).

  1. On Monday you deposit 50 (in your currency) by Visa credit card;
  2. On Tuesday you deposit 50 (in your currency) by NETELLER;
  3. On Wednesday you deposit another 50 (in your currency) by Visa credit card;
  4. On Thursday you deposit 50 (in your currency) by Skrill;
  5. On Friday you Deposit 50 (in your currency) by PayPal;
  6. Your Member Transaction Balance now equals 250 (in your currency):
    1. 100 on Visa credit card;
    2. 50 on Skrill;
    3. 50 on NETELLER;
    4. 50 on PayPal;
  7. On Sunday you request a 450 (in your currency) withdrawal.

The first 250 (in your currency) of your withdrawal (up to your Member' Transaction Balance) will be automatically paid to you in a manner such as follows:

  1. 100 (in your currency) will be paid to your Visa Credit Card Account(s) (please see Credit/Debit Card/NETELLER **Exceptions below);
  2. 50 (in your currency) will be paid to your Skrill Account;
  3. 50 (in your currency) will be paid to your NETELLER Account;
  4. 50 (in your currency) will be paid to your PayPal Account;
  5. Your Member Transaction Balance now equals 0.
Your 200 (in your currency) "Remaining Withdrawal Balance"*** (the amount above your Member' Transaction Balance - please see Withdrawal Policy below for definition) will be paid to you according to your chosen payment method(s):
  1. Visa credit/debit card(s) (in accordance with the withdrawal limit permitted by the Visa credit/debit card issuer - please see Credit/debit card/NETELLER **Exceptions below), or;
  2. NETELLER (if you have deposited to your 888sport account by this payment method in the past), or;
  3. Skrill (if you have deposited to your 888sport account by this payment method in the past), or;
  4. PayPal (if you have deposited to your 888sport account by this payment method in the past), or;
  5. Wire Transfer (if you did not use cards as mentioned in section 1 and 2 above or MasterCard credit cards that were issued in the UK and Europe), or;
  6. UK credit cards via BACS (if you have deposited to your 888sport account by Visa and/or MasterCard credit cards that were issued in the UK only).

Legend:

  • * = Member Transaction Balance (see Withdrawal Policy below for definition).
  • ** = Credit/debit/NETELLER card Exceptions (see next section below).
  • *** = Remaining Withdrawal Balance (see Withdrawal Policy below for definition).

Please note: Credit/debit card **Exceptions

(Non-credit card users please skip below to the next section of this document):

**Visa Credit Card Withdrawals: Due to regulations imposed by issuers of Visa credit/debit cards, 888sport is not permitted to pay withdrawals to Visa credit/debit cards issued in specific countries (please see drop-down list below to view these countries). Furthermore, due to regulations imposed by some issuers of Visa credit/debit cards in countries not included in the drop-down list below (non-listed countries), 888sport is not permitted to pay withdrawals to certain Visa credit/debit cards. Therefore, deposits made using these particular Visa credit/debit cards will not be counted towards the *Member Transaction Balance (see Withdrawal Policy below). Members who have deposited to their 888sport accounts via these particular Visa credit/debit cards shall receive withdrawals according to section three (3) of the Withdrawal Policy, below.

Please see drop-down list below, specifying countries where certain Visa credit/debit card issuers do not permit withdrawals to be paid to Visa credit/debit cards:



**MasterCard/Eurocard withdrawals: due to regulations imposed by issuers of MasterCard/Eurocard credit/debit cards, 888sport is not permitted to pay withdrawals to MasterCard and/or Eurocard credit/debit cards. Therefore, deposits made by MasterCard and/or Eurocard credit/debit cards will not be counted towards the *Member Transaction Balance (see Withdrawal Policy below). Members who have deposited to their 888sport accounts via MasterCard and/or Eurocard credit/debit cards shall receive withdrawals according to section three (3) of the Withdrawal Policy, below.

Please note the following important withdrawal information (pertinent to credit card and Non-credit card users):

Withdrawals requested within the same 24 hour as the deposit, via the same payment method, may be combined as one payment.

In most cases, withdrawal Payment credits will be posted as separate transactions, and will not cancel charges resulting from your deposit(s) to your 888sport account.

Should you have not actively used your chosen payment method to deposit to your account for more than 12 months, this withdrawal option may no longer be available.

If your withdrawal request is for less than the minimum allowable amount, listed below, the funds will be returned to your Bankroll:

  • The minimum withdrawal for all payment methods accepted by us is $5/€5/£5/5 CAD.

Occasionally, your authorization or some documentation may be required to process your withdrawal request, and we may ask that you sign a list of your previous deposits to your 888sport account.

In some cases where account verification is required for completing your request, we will return any pending withdrawals to your bankroll until the verification on your account is complete. If your withdrawal remains in a pending status and is not returned to your bankroll immediately, you will have 7 days to complete your account verification before your withdrawal is reversed and returned to your bankroll

In the event a member requests to withdraw funds in a currency different from the deposit currency, a conversion rate will be applied based upon the daily commercial rates offered by banks and credit card companies on the day the withdrawal is processed. A special margin to cover our conversion costs may be added to the mid-market commercial conversion rates offered. Once the withdrawal has been processed, the member will be told his withdrawal ID and the amount refunded in both bankroll currency and settle currency.

Note: Please notify us immediately should your credit/debit card(s) be lost, stolen or cancelled or should your E-wallet status change, so we may investigate their status and confirm that payments may/may not be received.

We reserve the right to delay and/or stop the processing of withdrawal requests until final approval has been received for any outstanding deposit transactions.

Bonuses may be withdrawn only after all Bonus Policy requirements have been satisfied.

If you attempt to withdraw any funds from your account, you will forfeit all of your Restricted Funds (the total of bonus funds that have not yet met the wagering requirement and any winnings associated with such bonus funds- which includes without limitation Free Bet Tokens, Profit Boost Tokens, free spins, FreePlay and Jackpot Vouchers) and any related winnings with respect to such which have not been converted to Available Funds (those funds that you have deposited and any winnings derived from such funds as well as any bonus funds that have met the applicable wagering requirements).

In the event that we terminate the offering of our business in any specific country, payouts will be subject to reasonable processing charges.

888sport Withdrawal Policy:

According to 888sport Withdrawal Policy, members' withdrawal requests shall be automatically paid directly to the payment method(s) by which that member submitted their original deposit(s) to their 888sport account, up to the *Member Transaction Balance (see section one (1) below for definition). Thereafter, that member may choose the payment method(s) by which to receive their ***Remaining Withdrawal Balance (see section three (3) below for definition):

  1. *The Member Transaction Balance shall be defined as:
    1. Any total sum a member has deposited to their 888sport account via their Visa credit/debit card(s) (with the exception of certain Visa credit/debit cards - please see Credit/debit card/NETELLER **Exceptions above), less previous Withdrawals and/or refunds to this same payment method, plus/or;
    2. Any total sum a member has deposited to their 888sport account via their NETELLER account(s), less previous Withdrawals and/or refunds to this same payment method, plus/or;
    3. Any total sum a member has deposited to their 888sport account via their Skrill account(s), less previous Withdrawals and/or refunds to this same payment method, plus/or;
    4. Any total sum a member has deposited to their 888sport account via their PayPal account(s), less previous withdrawals and/or refunds to this same payment method, plus/or;
  2. Withdrawals shall be automatically paid directly to the following payment method(s), up to the *Member Transaction Balance (see section one (1) above), and in a manner such as follows:
    1. Visa credit/debit card(s) (in accordance with the withdrawal limit permitted by the Visa credit/debit card issuer - please see Credit/debit card/NETELLER **Exceptions above);
    2. NETELLER account(s);
    3. Skrill account(s);
    4. PayPal account(s);
  3. Thereafter (once a *Member Transaction Balance, utilizing all payment methods with which that Member has deposited to their 888sport account in the past, has been satisfied - see section one (1) above), that Member may choose, if any exists:
    1. Visa credit/debit card(s) (in accordance with the withdrawal limit permitted by the Visa credit/debit card issuer - please see Credit/debit card/NETELLER **Exceptions below), or;
    2. NETELLER (if you have deposited to your 888sport account by this payment method in the past), or;
    3. Skrill (if you have deposited to your 888sport account by this payment method in the past), or;
    4. PayPal (if you have deposited to your 888sport account by this payment method in the past), or;
    5. Wire Transfer (if you did not use cards as mentioned in section (a) and (b) above or MasterCard credit cards that were issued in the UK), or;
    6. UK credit cards via BACS (if you have deposited to your 888sport account by Visa and/or MasterCard credit cards that were issued in the UK. Note: This is the only option for UK issued Visa/Mastercard credit cards to receive over the balance withdrawals.

888sport utilizes the most advanced security and encryption technologies available, to ensure that your transaction and all of your financial information is completely secure.

In the event that you cancel a withdrawal request, you will bear full responsibility for any subsequent wager of such sum. The Company is under no obligation to refund any amounts that are cancelled by you and which are subsequently wagered.

This Withdrawal Policy has been drafted in the English language. In the event of any discrepancy between the meanings of any translated versions of this Withdrawal Policy and the English language version, the meaning of the English language version shall prevail.


Last updated on 3/09/2021


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Reversing Your Withdrawal

The option to reverse your withdrawal is not available if you are playing from the UK.

For members playing outside the UK - To reverse a requested withdrawal, login to 888sport using your username and password. Once in the lobby go to the Cashier and select "Withdrawal". You will see a list of your withdrawal requests in the "Awaiting Process" box, complete with the withdrawal's status indication. Select any unprocessed withdrawal request by clicking on it. Then click on "Reverse Withdrawal". The withdrawal request will be cancelled and the status will be changed to "Cancelled by User". The withdrawal funds will be immediately returned to your 888sport bankroll.

Your withdrawal history can be viewed within the "History Log" application, accessible from the Lobby. Here you will find a complete list of all your withdrawal requests, both those that have been processed, as well as those that you have cancelled.

NOTE: Withdrawals requested and subsequently cancelled during an event will not qualify for that event as a deposit. Deposits must be wagered during the event in order to qualify for that event.

Your "Withdrawal History" stores a complete list of all your withdrawal requests, those that have been processed, as well as those that you have cancelled. For assistance with withdrawals, or any other matter, please contact us via live chat.

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Withdrawal Payment Time Frames

Withdrawal requests are processed in one business day from the date of request. During this time you may cancel your withdrawal request from within the Cashier, and return it to your bankroll. This will allow you to play for real money without making a new deposit to your 888sport account. After one business day, the status of your withdrawal request will change to "processed" and you will no longer be able to cancel it.

The following is a summary of the withdrawal process:

Please note: All time frames are calculated in business days (Monday through Friday).

Payment Method Awaiting Process or Accepted* Processed** Total Payment Posted as from:
VISA Credit cards and Debit cards 1 day Up to 5 days Up to 6 days vglobal dsl
MasterCard Credit cards and Debit cards 1 day 3 days 4 days vglobal dsl
ecoPayz 1 day 1-2 days 2-3 days vglobal dsl
INTERAC®
e-Transfer
1 day 1-3 days 2-4 days Gigadat
MuchBetter 1 day 1-2 days 2-3 days vglobal dsl
NETELLER 1 day 1-2 days 2-3 days vglobal dsl
Luxon Pay 1 day 1-2 days 2-3 days Luxon Payments Limited
Skrill 1 day 1-2 days 2-3 days Virtual Global Digital Services Limited
PIX 1 day 1-2 days 2-3 days Transferência enviada pelo Pix
Pix Transferencia
Wire Transfer 1 day 4-7 days 5-8 days

*wire withdrawals requested in members local currency may be received earlier than stated timeframe

A variant of: Virtual Global Digital Services Limited or WorldPay AP Limited or Inpay

*withdrawal request can still be cancelled and returned to your bankroll.
**withdrawal request has been processed and is being delivered to you.

You will be notified by email once processing of your withdrawal request has been completed and the funds have been transferred to you.

We will endeavor to process all withdrawals within the specified time period stated above, however there may be occasions where this does not occur, due to reasons which include but are not limited to verification procedures, technical issues or third parties' acts or omissions. We shall not be liable to you for any delay in processing your withdrawal request.

In addition, we reserve the right to delay and/or stop the processing of withdrawal requests until final approval has been received for any outstanding deposit transactions.

In the event that we terminate the offering of our business in your country, payouts will be subject to reasonable processing charges.

Please see our Withdrawal Policy for further information.

If your withdrawal has not been posted within the specified time limit (see chart above), please contact us immediately and we will investigate.

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Upload your Documents Now

Upload your documents now via the secure option within the cashier. Your account status will be upgraded, ensuring prompt payments and in some instances increased deposit limits.

Security Policy

Our security policy dictates that members are required to provide certain documents during the course of their membership with us. This process is to ensure protection for our members and our online gaming sites from online fraud.

Upload your Documents - FAQ

Why do I need to send in my documents?

In order to protect both ourselves and our members from fraudulent use of a person’s identity and/or funds.

The documents are used to validate either a member's identity or their ownership of any credit/debit cards they may have used to deposit into their account. In addition we will also request documents to ensure that withdrawals are paid to the correct recipient, and to offer increased deposit limits where applicable.

What measures are taken to ensure the uploading process is secure?

To ensure the safety of your personal information we use SSL (Secure Sockets Layer) which provides security and data integrity for all communications over networks and uploads your documents securely.

How are documents kept secure once they have been uploaded?

Once your documents are received, they are stored electronically in a secure environment with highly restricted access.

What type of documents should I send?

You may be requested to send some or all of the following documents:

  1. A copy of photographic ID: This can be in the form of a copy of a Passport, Driver’s Licence or National ID card. Specifically it is the photograph page of the ID that we require for our verification checks. Please ensure that your name, photograph and signature are visible on the document
  2. Credit/Debit Cards: A copy of the front and back of the credit/debit card(s) used to fund your account. Please ensure that all details are clearly legible to enable prompt and accurate verification. For security purposes, you should block the middle eight numbers on the front of the card and the 3 digit security code on the back of the card.
  3. Proof of address: This may be submitted in the form of a utility bill or a credit card statement. It should be a recent document showing your full name and address as registered on your account with us. If you provide a credit card statement please ensure that you blank out the eight middle numbers of the credit card.
  4. Other documentation: In exceptional cases, we may also request additional documents not included in the list above.
  5. Notarised documentation: In exceptional cases, we may ask for your documents to be authenticated by an appropriate qualified Notary/Solicitor and signed and stamped as proof of legitimacy.

How do I send these documents?

You can upload these documents directly through the cashier in your account by following these simple instructions:

  1. Log in by entering your username and password
  2. From the Lobby, proceed to the Cashier/Deposit page
  3. Switch to Verify Id tab and follow the step by step instructions 
  4. File must be in these formats: JPEG, EXIF, TIFF, RAW, PNG, GIF, BMP, PPM, PGM, PBM, PNM, ECW, PDF, SVG, JPG
  5. File must be a maximum of 1MB in size

If your account access is restricted, you can send the requested documents via this secure link.

Just copy and paste this link to your web browser. You will then be prompted to enter your username and password. You will then be guided through a simple process to upload the requested documentation.

If I have more questions, who can I contact?

For any further questions or assistance with your file upload, feel free to contact our Member Support team, 24 hours a day 7 days a week. They will be more than happy to assist you on any matters regarding your document upload.

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